You can exercise your medical rights depending on the conditions that you have purchased from the insurance company. The hospital has a team that facilitates the coordination between the insurance company and the hospital to compensate. Expenses for medical treatment for patients.
Petcharavej refers to the online service provider of Petch-aravej Hospital (www.petcharavejhospital.com)
"Personal information" is a username and password includ-ing an email, telephone number, and health results.
Online Services available on this website:
• Doctor appointment
• Doctor Name Search
• Payment services
• Check medical benefits (social security)
• Other services that may be added later
1. Apply for membership
Petcharavej would like to inform that you will be able to use the service through Petcharavej website. (www.petcharavejhospital.com) without having to apply for membership. If you would like to receive the full benefits of using the service, we advise you to register as a member of the Petcharavej website.
2. It requires accurate information while you’re filling in the application form. You have to accept the policy and agreement of the services by clicking the accept button in order to go to another step. If you would like to make any changes, you are able to click “personal information” or “Member Profile” button.
Registration request for another service recipient in order to receive medical services
3. You are able to request to open the accounts for other service recipients in order to receive medical services. You are able to register for more than one service recipient, but you have to guarantee that they are under your care or your responsibility by law.
4. If Petcharavej does not receive sufficient information to confirm your identity, relationship, agreement or someone’s authority on your behalf to give you permission, Petchara-vej will refuse to reveal the information in order to prevent any violations by law.
5. If you open an account on behalf of a minor while the age of legal age is not met by the consent of the minor, you have the right to provide personal information of the minor as required by law. Once, the minor is in accordance with the legal requirements (20 years of age), Petcharavej will directly request consent from the minor and Petchara-vej reserves the right to allow that service recipient you opened an account on behalf of to adjust the status to be a self-service user when there is a necessity.
6. Petcharavej reserves the right to provide website ser-vices or stop services at any time without notifying you in advance
If you are logged in to order a package for other service recipient
7. Petcharavej reserves the right to send the medical result via email to the person making the purchase in the catego-ry of "Buy for others" to prevent privacy violations
8. Petcharavej will confirm the email directly from the visitor on the day of the visit. The medical results will be sent via email to the service recipient.
9. You are able to pay for the medical service fees through this Petcharavej website. You must complete the form with accurate financial information as required. Petcharavej will not be responsible for any if we have correctly processed based on your order. In case you wish to cancel the pack-age, you will have to pay a 3% fee from the amount of medical services on the Petcharavej website. However, if you paid by a Credit card, the cancellation must be made before 08:00 pm. Therefore, you are able to get a full re-fund. It takes approximately 3-7 days to process.
10. If there is any error or you have any queries regarding recipient information or medical services, please inform the above details to Petcharavej in order to confirm, check, and correct the errors.
11. For the security of your personal information, Petchara-vej will keep your username, password, and personal in-formation. We will not disclose information to others. If someone else knows your password from the user's negli-gence, please notify Petcharavej immediately. If someone else uses your password to do anything that violates the law. You must be responsible.
12. If the service recipient is not convenient to wait for the medical results and medical information, we will send the information to the registered account email and recorded in the treatment history of personal information.
13. You must not upload data or doing any violent activities as an interrupting system operation within the website. If we have investigated that you have violated the agree-ment, you will have to compensate the damages for Petch-aravej.
14. Members of Petcharavej website must not use the ser-vice information for illegal activities in order to violate the privacy of others or contrary to public order and good morals of society. Petcharavej is not responsible for that behavior. If Petcharavej found any member of the website violated the agreement, we reserve the right to suspend services with that member without prior notice.
15. If Petcharavej has changed the terms of services, we will notify you. Displaying the "Agreement" screen is to let you know the terms of services. You have to click "Accept" to continue. We will consider that you are aware of the agreement and accept the changes. There will be no viola-tion of conditions and agreements with claiming unnoticed.
16. Petcharavej website (www.petcharavejhospital.com) may be stored cookies on your device and be able to access your personal information in order to track your future vis-its. These cookies data can then be retrieved and can al-low us to customize our web pages and services accord-ingly. You may refuse to accept these cookies and you can still visit and use the services. But, not for the information of health packages purchasing.
Otherwise, if you accept to store the cookies then you wish to cancel, you are able to do by removing the cookies in the browser history of the website immediately.
17. Petcharavej website has translated the words from Eng-lish into Thai. The medical techniques and terminologies were also translated to easily understand the diagnosis. In which the vocabulary may not directly correspond to the meaning of medical technology. If you have any questions, please contact the hospital directly.
Petcharavej website (www.petcharavejhospital.com) may be stored cookies on your device and be able to access your personal information in order to track your future visits. These cookies data can then be retrieved and can allow us to customize our web pages and services accordingly. You may refuse to accept these cookies and you can still visit and use the services. But, not for the information of health packages purchasing.
If you accept to store cookies then you would like to cancel, you are able to do by removing the cookies in the browser history of the website immediately.
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2469/13,15 New Phetchaburi Rd., Bang Kapi, Huai Khwang, Bangkok, 10310 Thailand